About The Body Shop®

Please select your area of interest.

Founded in 1976 in Brighton, England, by Anita Roddick, The Body Shop® is a global beauty brand built on making people feel so good  – face, body and soul. The Body Shop® seeks to make a positive difference in the world by offering high-quality, naturally-inspired skincare, hair care and make-up produced ethically and sustainably. The Body Shop® pioneered the philosophy that business can be a force for good.

 

The Body Shop® was the first international cosmetics company to introduce fair trade to the cosmetics and toiletries industry in 1987. Through a unique Community Trade (CFT) programme, The Body Shop® sources fine raw ingredients and accessories from the four corners of the globe, with a commitment to trade fairly with small-scale farmers, traditional artisans and rural co-operatives that are experts in their field. In exchange, we offer good trading practices and independence-building prices.

 

We care about our customers and the quality of our products and we believe in being transparent about the way we do business.


We recently learned that a number of products classified as vegan may not be.


It’s possible that some of our products contain the resin of a lac bug (like a beetle), which is used to create ambrettolide, a fragrance ingredient in some of our formulas. Sourcing the ingredient doesn’t harm the bug, but we have strict standards for what we classify as vegan. So to be on the safe side, we will no longer consider these products as vegan.


Once we discovered this issue, we began removing the vegan status from these products on our sales channels. If you want to find out more about the affected products, please feel free to contact our Customer Care team.


We’re now reformulating these products and will keep you up to date on when vegan versions are back on shelf. We’re really sorry we didn’t get it right the first time, and hope you can stick with us as we work hard to bring you more innovative vegan products.